Privacy policy

• Your account. Your name and email address, and a hashed password if you sign up with email. If you sign in with Google, we receive your name, email address and profile picture from Google.
• What you do in Pinweaver. Your chat messages with the agent, your hunt plans, the leads and lists you keep, your notes and statuses, saved presets, thumbs up and down, email drafts, and any feedback you send us.
• How you use the app. We record which features you use and when: hunts started, leads opened, views switched, exports, emails drafted, lookups, shared links. We use this only to improve Pinweaver, and it stays with us. We use no advertising trackers.
• Visit statistics. We count visits to pinweaver.com with Vercel Web Analytics: which page was viewed, the site you came from, and your country, type of device and browser. It uses no cookies, stores nothing on your device and does not identify you. Before anything is counted, the address is trimmed: no query, no shared-link token and no ids of your hunts or lists.
• Payments. Our payment provider, shown at checkout, processes your payments. We keep your plan, the provider's reference for you and your credit history, never your card number.
• Technical data. Your IP address and browser details appear in our hosting provider's logs, which we use for security and to fix problems.

Business details (names, addresses, phone numbers, ratings, reviews) come from Google Maps Platform. We keep only Google's place ID for good. The other details are kept in a cache for at most 30 days, then read again from Google when needed.

When you look up contact details, Pinweaver reads the business's own website, after checking its robots.txt and never behind a login, and keeps the public contact email and social profiles it finds with the hunt they belong to. It also notes facts about the website (for example whether it has online booking) and, only when the page names one, a person such as the owner. Those website facts are kept for 90 days. How our reader behaves, and how a site can keep it out, is explained on the Pinweaver bot page. If you are a business owner and want your details removed, write to support@pinweaver.com.

• To run Pinweaver: your hunts, your lists, your credits and your account.
• To write the reasons, replies and email drafts you ask for, with AI models (see below).
• To send you account emails: confirming your address, resetting your password, and important changes to the service.
• To keep the service safe, prevent abuse and fix problems.
• To improve Pinweaver, from how the app is used and the feedback you send.

We do not sell your personal data, and we do not show advertising.

To understand your requests and write reasons, replies and drafts, Pinweaver sends the relevant text (your message and details of the businesses concerned) to AI model providers through OpenRouter. They process it to produce an answer, under their own terms. Scores are never computed by a model: they are plain arithmetic.

• Vercel: hosting the app, and counting visits (Vercel Web Analytics).
• Neon: our database.
• Inngest: running hunts in the background.
• OpenRouter and the model providers it routes to: AI answers.
• Google Maps Platform: business data and the maps you see. Your browser loads Google's maps directly, so Google receives your IP address.
• Our payment provider, shown at checkout: payments.
• Resend: account emails.

These providers may process data outside your country, including in the United States and the European Union. A shared hunt link shows a read-only copy of that hunt to anyone who has the link, until you turn the link off: the businesses, their scores and reasons, and Google's details and reviews for each one, never your notes, lists, emails found or drafts.

We use a cookie to keep you signed in, and cookies and your browser's local storage to remember your preferences (the sidebar, the layout of your workspace, the theme, what you sell). We use no tracking or advertising cookies, and our visit statistics use no cookies at all.

Your account data stays as long as your account exists. When you ask us to delete your account, we delete your data within 30 days, except records we must keep by law, such as payment records. Business data is kept for the times given above.

You can ask to see the data we hold about you, to correct it, to receive a copy, to delete it, or to object to how we use it. Write to support@pinweaver.com and we answer within 30 days. These rights come from the data-protection laws that apply to you, such as the GDPR if you are in the European Union or the United Kingdom.

Pinweaver is served over HTTPS, passwords are stored hashed, and access to the data is limited to what running the service needs. No system is perfectly secure; if something goes wrong that affects your data, we will tell you.

Pinweaver is a business tool and is not meant for anyone under 16.

When this policy changes, we update the date at the top of this page. If a change is important, we tell you by email before it applies.